Account deletion
Delete your Orosvera account.
Orosvera lets users delete their account in the app and request deletion outside the app. This page is intended for Google Play's external account/data deletion URL field.
Delete In The App
Open Orosvera and go to: Settings -> Account -> Delete Account.
Follow the confirmation prompts. This is the fastest way to delete your account.
Request Deletion By Email
If you cannot access the app, email [email protected].
Use the subject: Orosvera Account Deletion Request.
Include:
- The email address on your Orosvera account.
- Your display name, if known.
- Your phone number or user ID, if known.
- Whether you want account deletion, data deletion, or a data export before deletion.
Do not send your password.
What Is Deleted
Account deletion is intended to remove or de-identify:
- Account/profile data.
- Workout logs.
- Goals, programs, benchmarks, baselines, and training profile fields.
- Adaptive Coach, Coach Style, Body Load, Balance Day, and closeout data tied to the account.
- Custom Group memberships and invites tied to the account.
- Firebase Authentication account where technically available.
What May Be Retained Temporarily
Some information may remain for limited periods in backups, security logs, crash/diagnostic records, analytics records already processed by Firebase/Google, and records required for legal, security, fraud-prevention, accounting, or dispute-resolution reasons.
These records are retained only as needed and expire under normal retention processes.
Handling Timeline
Verified manual deletion requests are handled within 30 days unless a shorter period is required by law. We may ask for additional verification before deleting data.
Privacy Policy
See the Orosvera Privacy Policy.